We know you’re excited to receive your Yarn Culture parcel, and we do our best to get it to you as quickly as possible.

Order Processing & Dispatch
All orders are processed within 24 hours and shipped on the next business day.

Within India
Standard delivery usually takes 4 to 5 working days after dispatch, depending on your location and courier partner timelines.

International Orders
Timelines vary depending on your location and courier partners. Estimate timelines and courier charges will be shared with you once the order is confirmed.

Once your order is shipped, you will receive your tracking details, so you can follow your parcel along the way.

Please note that delivery timelines may occasionally vary due to courier partner schedules or unforeseen delays.

Missed or Delayed Deliveries
If your order is delayed or undelivered, we are here to help.

WhatsApp: +91 9567240809
Instagram: @yarnculture.in
Email: info@yarnculture.in

We offer free shipping on all domestic orders within India.

To ensure your parcel reaches you safely and quickly, we only work with some of the best and fastest courier partners in the country. Our usual partners include Blue Dart, DTDC and Delhivery, chosen based on your pincode and serviceability.

International Shipping
Shipping charges for international orders vary depending on the country and weight of the shipment. To know the exact shipping charges for your location, kindly DM us on Instagram, reach out on WhatsApp, or email us, and we’ll be happy to help.

We truly hope you love what you receive. Since most of our pieces are thoughtfully sourced, handcrafted, customised, or made in small batches, we currently do not accept returns or exchanges unless an item arrives damaged, defective, or significantly different from what was described.

If you receive a damaged or incorrect item, please reach out to us within 48 hours of delivery with clear photos or videos of the issue, and we will do our best to make it right.

Exchanges & Returns

At Yarn Culture, every saree is thoughtfully curated and undergoes a careful quality check before dispatch.
Since many of our products are handcrafted and handwoven, slight irregularities are part of their beauty and uniqueness.

However, in the rare event that you receive a damaged or incorrect product, we are happy to assist with an exchange under the following conditions:
Eligible Exchange ConditionsYou must notify us within 24 hours of receiving your order.
A mandatory unboxing video along with clear images of the product must be shared as proof.
The product must be unused, unwashed, and in its original packaging, with all tags intact.
Return pickup will be arranged for eligible PIN codes.
The parcel must be repacked securely in the same manner and dimensions as it was delivered.
If return pickup is unavailable for your location, the product must be self-shipped to the address shared by us.
Please note: Exchange requests without an unboxing video may not be accepted.

Refund Policy
At Yarn Culture, we offer exchanges, store credit, or discount vouchers only.
We do not provide cash refunds.

Store Credit Eligibility

Once the returned product passes our quality check, store credit or a voucher will be issued within 2–3 working days.
Cash refunds are not offered under any circumstances.

Order Cancellations
Once an order is placed, it cannot be cancelled.

Yarn Culture reserves the right to cancel an order due to:
Payment issues
Stock unavailability
Suspected fraudulent activity

What Is Not Considered a Defect?
Many of our sarees are handcrafted, handwoven, block printed, naturally dyed, or artisan-made.
Slight imperfections are often part of the weaving and dyeing process and are not considered defects.
The following will not qualify for exchanges or returns:
Minor weaving irregularities, thread pulls, or floating threads
Slight colour streaks, smudges, or natural dye inconsistencies
Imperfections in zari work or weaving variations
Missing weaves or minor handloom inconsistencies
Slight colour variation due to lighting, photography, or screen settings
Natural texture variations in handcrafted fabrics

Saree Measurements
Saree dimensions and details are mentioned under each product description.
We kindly request you to review them carefully before placing your order.
Exchange requests based on dimensions or size concerns will not be accepted if product measurements were clearly mentioned prior to purchase.

Orders can be cancelled or modified within 24 hours of placing them. After that, we may have already begun processing or dispatching your order.

If you need to make any changes, please reach out to us as soon as possible via Instagram or WhatsApp or email.